Prescriber Support Assistant - Mental Health Clinic

Transformations Care Network; Falmouth (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K

Low-cost virtual care

Job summary

Northeast Health Services, part of Transformations Care Network, seeks a Prescriber Medical Administrative Assistant to support clinicians and prescribers. You will answer calls, assist with telehealth portals, process prior authorizations, and handle documentation in the EMR system with HIPAA-compliant care.

Join a team that emphasizes patient service, professionalism, and accurate scheduling and insurance updates, while maintaining a courteous, multi-tasking approach in a fast-paced mental

Qualifications

• High school diploma or equivalent.
• Desire to deliver thorough, detail-oriented work in a fast-paced environment.
• Strong communication with patients and teammates in a mental health setting.
• Familiarity with HIPAA regulations is preferred.

Responsibilities

• Answer calls professionally and respond to voicemails promptly.
• Guide patients through troubleshooting telehealth applications and portals.
• Process medication prior authorizations.
• Provide administrative support to providers and assist with paperwork.

Skills

Customer service

Communication

Time management

Professional appearance

Teamwork

HIPAA familiarity

Phone skills

Education

High school diploma or equivalent

CPR certification within 6 months

Tools

EMR systems

Microsoft Office

Multi-line phone system

Job description

Northeast Health Services, part of Transformations Care Network, seeks a Prescriber Medical Administrative Assistant to support clinicians and prescribers. You will answer calls, assist with telehealth portals, process prior authorizations, and handle documentation in the EMR system with HIPAA-compliant care.

Join a team that emphasizes patient service, professionalism, and accurate scheduling and insurance updates, while maintaining a courteous, multi-tasking approach in a fast-paced mental