Prescriber Support & Admin Specialist

Transformations Care Network; Sudbury (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Competitive compensation

Onboarding and ongoing training

Job summary

Northeast Health Services, part of Transformations Care Network, seeks a Prescriber Medical Administrative Assistant to support clinicians and patients. You will handle calls, assist with telehealth technologies, coordinate scheduling, and manage pre-authorizations while ensuring HIPAA compliance and professional conduct.

Benefits include comprehensive onboarding, teamwork across locations, and ongoing training to support your role in behavioral health services.

Qualifications

• High school diploma or equivalent required.
• Strong communication and time-management skills.
• Ability to remain professional and organized in a fast-paced mental health setting.
• Experience with EMR and scheduling tools preferred.

Responsibilities

• Answer phones professionally and manage voicemails promptly.
• Assist patients with telehealth/app portal troubleshooting.
• Process medication prior authorizations.
• Provide administrative support to providers and complete required forms.

Skills

Excellent communication

Empathy & patient care

Time management

Team collaboration

Professionalism

Education

High school diploma or equivalent

Tools

EMR

Microsoft Office

Job description

Northeast Health Services, part of Transformations Care Network, seeks a Prescriber Medical Administrative Assistant to support clinicians and patients. You will handle calls, assist with telehealth technologies, coordinate scheduling, and manage pre-authorizations while ensuring HIPAA compliance and professional conduct.

Benefits include comprehensive onboarding, teamwork across locations, and ongoing training to support your role in behavioral health services.