Prescreener

Coleman Health Services; Lima (OH); On-site; USD 34,000 - 49,000; Part time

Benefits offered by this job

Competitive hourly salary starting at

Supportive team environment

Commitment to high-quality care

Job summary

Coleman Health Services in Lima, Ohio seeks a PRN Prescreener to deliver rapid emergency screening and crisis intervention by phone or in person. You will perform intake assessments for adults and children, coordinate referrals, and support on-call teams.

This role requires LSW licensure or Counseling Trainee credentials and 1+ year crisis experience, with strong communication and collaboration with clinicians and community partners. Travel between sites is expected.

Qualifications

• PC or LSW licensure, or credentials as a Counseling Trainee or Psychology Assistant.
• One or more years of crisis or mental health work experience, or equivalent internship.
• Knowledge of mental illness, psychiatric emergencies, and crisis intervention.
• Strong communication and customer service skills; proficient with computers.
• Ability to collaborate with clients, clinicians, and staff across settings.
• Ability to handle difficult situations calmly and decisively.
• Ability to travel between work sites as needed.

Responsibilities

• Provide crisis intervention, information, and referrals by phone or face-to-face.
• Complete diagnostic and intake assessments for adults and children on walk-in or scheduled basis.
• Conduct telephone screening and triage to assess client needs.
• Enroll new clients in behavioral health services and coordinate related processes.
• Support external agencies with gatekeeping and service linkage; act as community contact.
• Build relationships with community agencies and hospitals.
• Provide on-call coverage including evenings, weekends, and holidays.
• Demonstrate professionalism, empathy, and sound clinical judgment per policies.

Skills

Crisis intervention

Communication

Collaboration

Empathy

Customer service

De-escalation

Interpersonal skills

Crisis triage

Education

LSW licensure

Counseling Trainee

Tools

EHR systems

Job description

Coleman Health Services, a nationally recognized nonprofit provider of behavioral health and rehabilitation programs to foster recovery, build independence, and change destinies for individuals, families, and businesses in our community. We are seeking a PRN Prescreener to join our team in Lima, Ohio where you will provide rapid emergency screening, assessment, crisis intervention, and referral services to clients by phone and face-to-face.

Employee Package includes:

• Competitive annual salary starting at $30.00 per hour, based on licensure and/or experience
• Supportive and collaborative team environment
• Strong commitment to providing high-quality care

Job Duties:

• Provide crisis intervention, support, information, and referrals by phone and/or face-to-face.
• Complete diagnostic and intake assessments for adults and children on a walk-in or scheduled basis, in-house or on-site based on client needs and available resources.
• Conduct telephone screening and triage to determine the needs of individuals calling Access.
• Enroll new clients in behavioral health services, coordinate related processes, and determine appropriate dispositions through consultation and established Access on-call protocols.
• Assist Coleman programs and external agencies with gatekeeping, service linkage, answering services, and backup support; serve as a community contact when appropriate personnel are unavailable.
• Build and maintain relationships with community agencies, the state behavioral health organization, and local hospitals with behavioral health units.
• Provide on-call coverage, including evenings, weekends, and holidays; answer additional contract lines and report to contract agencies as assigned.
• Demonstrate empathy, professionalism, objectivity, effective customer service, and sound clinical judgment. Follow Coleman policies, applicable laws, and compliance standards, and perform other duties as assigned.

Minimum Qualifications:

• PC or LSW licensure, or credentials as a Counseling Trainee or Psychology Assistant.
• One or more years of experience in a crisis or mental health work setting, or equivalent internship experience.
• Knowledge of mental illness, psychiatric emergencies, mental health and functional assessments, risk and diagnostic assessments, therapeutic communication, crisis triage and intervention, de-escalation, treatment approaches, and behavioral health service delivery systems.
• Strong interpersonal, customer service, and verbal and written communication skills, with working knowledge of computers.
• Ability to collaborate effectively with clients, external providers, consulting psychiatrists, other clinicians, and administrative and support staff.
• Ability to exercise balanced judgment, evaluate situations, make decisions, and handle difficult or confrontational situations calmly and consistently.
• Ability to travel between work sites, drive to client residences and other locations in all weather conditions, and transport clients; driving is an essential function.

Preferred Qualifications:

• LPCC or LISW licensure.
• Enrollment as a provider with a National Provider Identifier (NPI).
• Enrollment as a provider with the Ohio Department of Medicaid.

Our Company Culture and Benefits Set Us Apart!?Regardless of your role at Coleman Health Services, your work will make a lasting impact on those we serve. When you join our team, you become part of a collaborative community of dedicated professionals whose primary mission is to improve the lives of our clients. In return, you can also expect opportunities for career advancement and continued professional training.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing [e-mail] with the subject line "Accommodation Request." Coleman Health Services complies with the Federal Drug-Free Workplace Act.