PreSales Product Specialist, TrackMyMail

Pitney Bowes; Wisconsin; Remote; USD 85,000 - 105,000; Full time

Job summary

An established industry player is seeking a PreSales Product Specialist to enhance client success through innovative solutions. In this role, you will collaborate closely with sales teams and clients, leveraging your technical expertise to devise tailored workflows and strategies. This position offers the chance to work in a dynamic environment where your contributions will directly influence business growth. If you're passionate about client relations and eager to drive impactful solutions, this is the perfect opportunity for you.

Benefits

Comprehensive benefits

Annual incentive bonus

Career growth opportunities

Inclusive environment

Qualifications

• 2+ years of Sales and/or client-facing USPS technical experience.
• Strong technical background in USPS automation.

Responsibilities

• Engage with Sales and decision makers to understand customer objectives.
• Deliver customized pre-sales technical presentations and product demonstrations.

Skills

Client Success

Collaboration

Communication

Technical Background in USPS Automation

Problem Solving

Education

Bachelor's Degree

Tools

Pitney Bowes Software

Job description

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At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We Actively Look For Prospects Who

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.
  
  

Job Description

As a Pitney Bowes TrackMyMail Specialist, you will be a business partner with sales and a trusted technical advisor to clients as the subject matter expert regarding TMM workflows. Working closely and collaboratively with clients and Sales, you will devise effective TMM solutions while ensuring that PB’s solutions will meet the customer’s expectations. Through requirement elicitation, you are instrumental in determining what is needed to solve the customer’s problem.



It’s a win-win from our perspective!You will have the opportunity to flex your many talents,work at a 101-year value-driven company supporting Sales Account Managers and Clients and build your community by helping drivemutual business growth and shapingthe future of communications.



You are:

• A collaborator who can discover and understand a client’s operational issues
• An excellent communicator (both written and oral) who can recommend, propose, and present complex solutions consisting of Pitney Bowes Software, USPS integrations, and professional service offerings based on the customer’s requirements
• An individual with a high level of ethics and commitment, as well as being a self-starter
• An individual with a strong technical background in USPS automation
• An individual who moves boldly in the quest for superior and best-in-market solutions
  
  

You will:

• Engage withSales and senior business and technical decision makers to understand customer objectives, business priorities, and challenges
• Map and translate Pitney Bowes offerings into a customer-specific solution strategy that ensures customer success throughout current and future challenges
• Work with Sales to develop and present compelling technical solutions to clients and maintain expert-level knowledge of all elements of the business case
• Deliver customized pre-sales technical presentations, product demonstrations, and whiteboard discussions with employees and clients
• Own and lead the creation of theStatement of Work (SOW)
  
  

Your background:

As a TrackMyMail Specialist, you have:

• 2+ years of Sales and/or client-facing USPS technical experience
• 1-5 years of experience in the field of digital communications
• May require up to 30% travel (including overnight stays) as needed
  
  

Our Team

Our Sending Technology Solutions business provides innovative mailing and shipping solutions that enable small and medium businesses to simplify their sending operations and deliver greater value to their customers. Our mailing and shipping technology supports more than one million businesses, from addressing and postage evidencing to multi-carrier parcel shipping and payments.

Compensation

The wage range for this position is $85,000 - $105,000 / year, with the actual pay dependent on your skills and experience as they relate to the job requirements. This position is eligible to earn an annual incentive bonus.The total on-target earnings, at the top of the pay range, is calculated to be $165,000 annual.

Location:

Remote, continental U.S., with up to 30% travel required. This location status may change based on business need.

Sponsorship

Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).

We Will

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)
  
  

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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