PreSales Product Specialist, TrackMyMail

Pitney Bowes; Colorado; Remote; USD 85,000 - 105,000; Full time

Job summary

An established industry player is seeking a TrackMyMail Specialist to serve as a trusted technical advisor. This role involves collaborating with Sales to develop effective solutions that meet client needs and exceed expectations. You will engage with senior decision-makers, translating offerings into customer-specific strategies while delivering compelling presentations and maintaining expertise in USPS automation. Join a company with a strong commitment to client success and innovation, where your contributions will shape the future of communications.

Benefits

Career growth opportunities

Inclusive environment

Comprehensive global benefits

Challenging opportunities

Qualifications

• 2+ years of client-facing USPS technical experience.
• Strong communication skills for presenting complex solutions.

Responsibilities

• Engage with Sales to understand customer objectives and challenges.
• Deliver customized technical presentations and product demos.

Skills

Client Success

Collaboration

Technical Communication

USPS Automation

Sales Experience

Tools

Pitney Bowes Software

Job description

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration, and the foundation of our company. Our thriving culture is built on four components: Client. Team. Win. Innovate.

We actively seek prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and market-leading solutions.

Job Description:

As a Pitney Bowes TrackMyMail Specialist, you will partner with sales and serve as a trusted technical advisor to clients, acting as the subject matter expert on TMM workflows. Working closely with clients and Sales, you will develop effective TMM solutions, ensuring they meet customer expectations. Your role involves requirement elicitation to determine what is needed to solve customer problems.

This is a great opportunity to leverage your talents, support Sales Account Managers and Clients, and help drive mutual business growth while shaping the future of communications in a 101-year-old, value-driven company.

You are:

• A collaborator who can understand and discover a client’s operational issues.
• An excellent communicator (both written and oral) capable of recommending, proposing, and presenting complex solutions involving Pitney Bowes Software, USPS integrations, and professional services based on customer requirements.
• An individual with a high level of ethics and commitment, as well as being a self-starter.
• Someone with a strong technical background in USPS automation.
• A person who moves boldly in pursuit of superior, market-leading solutions.

You will:

• Engage with Sales and senior decision-makers to understand customer objectives, priorities, and challenges.
• Translate Pitney Bowes offerings into customer-specific strategies to ensure success now and in the future.
• Work with Sales to develop and present compelling technical solutions and maintain expertise on all business case elements.
• Deliver customized pre-sales technical presentations, product demonstrations, and whiteboard discussions.
• Lead the creation of the Statement of Work (SOW).

Your background:

• At least 2 years of sales and/or client-facing USPS technical experience.
• 1-5 years of experience in digital communications.
• May require up to 30% travel, including overnight stays.

Our Team:

Our Sending Technology Solutions business provides innovative mailing and shipping solutions for small and medium businesses, supporting over one million businesses with addressing, postage evidencing, multi-carrier parcel shipping, and payments.

Compensation:

The salary range for this role is $85,000 - $105,000/year, depending on skills and experience. This position is eligible for an annual incentive bonus, with total on-target earnings up to $165,000.

Location:

Remote, within the continental U.S., with up to 30% travel required.

Sponsorship:

You must be legally authorized to work in the US. No sponsorship for employment visas is available now or in the future.

We offer:

• Career growth and development opportunities.
• An inclusive environment encouraging diverse perspectives.
• Challenging, unique opportunities to contribute to a transforming organization.
• Comprehensive global benefits (PB Live Well).

Pitney Bowes is an equal employment opportunity employer. We consider all qualified applicants without regard to race, color, sex, religion, national origin, age, disability, veteran status, sexual orientation, gender identity, or other protected characteristics. Veterans and individuals with disabilities are encouraged to apply. All applicants must apply online; those unable to do so should refer to our alternative application options for individuals with disabilities.