PreSales Product Specialist, TrackMyMail

Pitney Bowes; Kansas; Remote; USD 85,000 - 105,000; Full time

Job summary

Join a forward-thinking company as a PreSales Product Specialist, where your expertise in USPS automation and client collaboration will drive success. In this role, you'll partner with sales teams to create tailored solutions that meet customer needs, ensuring their operational success. With a strong emphasis on communication and ethical practices, you'll have the opportunity to lead presentations and develop innovative strategies. This is not just a job; it's a chance to shape the future of communications in a dynamic environment that values growth and diversity.

Benefits

Career Growth Opportunities

Inclusive Environment

Global Benefits

Challenging Opportunities

Qualifications

• 2+ years in sales or client-facing USPS technical roles.
• Experience in digital communications (1-5 years).

Responsibilities

• Engage with sales to understand client objectives.
• Develop tailored solutions for customer success.

Skills

Client Success

Communication Skills

USPS Technical Knowledge

Sales Experience

Collaboration

Education

Bachelor's Degree

Tools

Pitney Bowes Software

Job description

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At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration, and foundation of our company. Our thriving culture is built on four pillars: Client. Team. Win. Innovate.

We actively seek prospects who:

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in pursuit of superior and market-leading solutions.

Job Description

As a Pitney Bowes TrackMyMail Specialist, you will partner with sales and serve as a trusted technical advisor to clients, acting as the subject matter expert on TMM workflows. Collaborating closely with clients and sales teams, you will develop effective TMM solutions that meet customer expectations. Your role involves requirement elicitation to determine client needs.

This is an excellent opportunity to leverage your talents within a 101-year-old, value-driven company. Support Sales Account Managers and Clients, contribute to mutual business growth, and help shape the future of communications.

You are:

• A collaborator who understands client operational issues.
• An excellent communicator (written and oral) capable of proposing complex solutions involving Pitney Bowes Software, USPS integrations, and professional services based on client needs.
• Highly ethical, committed, and a self-starter.
• Possessing a strong technical background in USPS automation.
• Bold in pursuing market-leading solutions.

You will:

• Engage with sales and decision-makers to understand objectives and challenges.
• Translate Pitney Bowes offerings into tailored solutions ensuring customer success.
• Develop and present technical solutions, maintaining expert knowledge of the business case.
• Deliver customized presentations, demos, and whiteboard sessions.
• Lead the creation of Statements of Work (SOW).

Your background:

As a TrackMyMail Specialist, you will have:

• At least 2 years of sales or client-facing USPS technical experience.
• 1-5 years in digital communications.
• Up to 30% travel, including overnight stays.

Our Team

Our Sending Technology Solutions business provides innovative mailing and shipping solutions supporting over one million businesses, simplifying operations from addressing to multi-carrier parcel shipping and payments.

Compensation

The salary range is $85,000 - $105,000 annually, with actual pay based on skills and experience. The position is eligible for an annual incentive bonus, with total on-target earnings up to $165,000.

Location

Remote, U.S. continental, with up to 30% travel. Location may change based on business needs.

Sponsorship

Must be authorized to work in the US. No visa sponsorship available.

Benefits & Opportunities

• Career growth and development.
• Inclusive environment encouraging diversity.
• Challenging opportunities supporting organizational transformation.
• Global benefits (PB Live Well).

Pitney Bowes is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, age, disability, veteran status, sexual orientation, gender identity, or other protected status. Veterans and individuals with disabilities are encouraged to apply. If unable to apply online, refer to alternative application options.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Software Development

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