PreSales Product Specialist, TrackMyMail

Pitney Bowes; Minnesota; Remote; USD 85,000 - 105,000; Full time

Job summary

An established industry player is seeking a TrackMyMail Specialist to collaborate with sales and clients. This role involves developing effective solutions that meet customer needs while leveraging your technical expertise in USPS automation. You will engage with decision-makers, deliver compelling presentations, and lead the creation of Statements of Work. This position offers a competitive salary, an annual incentive bonus, and the chance to work remotely with some travel. Join a dynamic team that values innovation and client success, and make a significant impact in the world of digital communications.

Benefits

Career Growth Support

Inclusive Environment

Global Benefits

Annual Incentive Bonus

Qualifications

• 2+ years of sales or USPS technical experience.
• Experience in digital communications (1-5 years).

Responsibilities

• Engage with Sales and clients to understand objectives.
• Translate offerings into tailored solutions for success.

Skills

Client Success

Collaboration

Communication Skills

USPS Automation

Technical Solutions

Education

Bachelor's Degree

Tools

Pitney Bowes Software

USPS Integrations

Job description

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration, and the foundation of our company. Our thriving culture can be broken down into four components: Client, Team, Win, Innovate.

We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and market-leading solutions.

Job Description:

As a Pitney Bowes TrackMyMail Specialist, you will be a business partner with sales and a trusted technical advisor to clients, serving as the subject matter expert regarding TMM workflows. Working closely with clients and Sales, you will develop effective TMM solutions that meet customer expectations. Your role involves requirement elicitation to determine what is needed to solve customer problems.

This is a win-win opportunity! You will have the chance to leverage your talents, support Sales Account Managers and Clients, and help drive mutual business growth while shaping the future of communications.

You are:

• A collaborator who can identify and understand a client’s operational issues.
• An excellent communicator (both written and oral) capable of recommending, proposing, and presenting complex solutions involving Pitney Bowes Software, USPS integrations, and professional services based on customer requirements.
• An individual with high ethics, commitment, and self-starting capabilities.
• Possessing a strong technical background in USPS automation.
• Bold in pursuing superior, market-leading solutions.

You will:

• Engage with Sales and senior decision-makers to understand customer objectives, priorities, and challenges.
• Translate Pitney Bowes offerings into tailored solutions to ensure customer success.
• Collaborate with Sales to develop and present compelling technical solutions and maintain expertise in all business case elements.
• Deliver customized pre-sales presentations, product demos, and whiteboard sessions.
• Lead the creation of the Statement of Work (SOW).

Your background:

• At least 2 years of sales and/or USPS technical experience.
• 1-5 years of experience in digital communications.
• May require up to 30% travel, including overnight stays.

Our Team:

Our Sending Technology Solutions business provides innovative mailing and shipping solutions supporting over one million businesses, from addressing and postage to multi-carrier parcel shipping and payments.

Compensation:

The salary range is $85,000 - $105,000 annually, with actual pay based on skills and experience. The position is eligible for an annual incentive bonus, with total on-target earnings up to $165,000.

Location:

Remote, within the continental U.S., with up to 30% travel. Location requirements may change based on business needs.

Sponsorship:

Must be authorized to work in the US. No sponsorship provided now or in the future.

We will:

• Support your career growth and development.
• Provide an inclusive environment encouraging diverse perspectives.
• Offer challenging opportunities to contribute to organizational success.
• Deliver comprehensive global benefits (PB Live Well).

Pitney Bowes is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, age, disability, veteran status, sexual orientation, gender identity, or other protected status. Veterans and individuals with disabilities are encouraged to apply. Applications must be submitted online; alternative application options are available for individuals with disabilities.