Presales Consultant

Comviva; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Comviva is seeking an Enterprise Presales Consultant with deep telecom domain knowledge to support enterprise sales engagements for CPaaS and Network API offerings. The role spans customer discovery, solution design, BoQ preparation, and deal closure support.

The candidate will bridge sales, product, and engineering, engaging with CXOs and IT heads to tailor technically sound, commercially viable solutions across CPaaS capabilities and Network APIs.

Qualifications

• Experience with Tier-1 operators, CPaaS providers, or enterprise digital platforms is preferred.
• Hands-on BoQ preparation, solution costing, and proposal support.
• Strong exposure to customer interactions, requirement workshops, demos, and solution walkthroughs.

Responsibilities

• Own and drive the end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings.
• Engage with enterprise customers to understand business requirements, use cases, and technical expectations.
• Design end-to-end solution architectures aligned with customer needs, product capabilities, and network constraints.
• Position CPaaS capabilities such as SMS, Voice, WhatsApp, OTP, and APIs for enterprise digital transformation.
• Articulate the value of Network APIs to enterprise and partner ecosystems.
• Act as a technical and solution advisor during customer meetings, workshops, demos, and RFP discussions.
• Build strong enterprise customer relationships and maintain effective connections with CXOs, IT heads, and digital teams.
• Collaborate with Sales, Product Management, Engineering, and Delivery teams to ensure solution feasibility and alignment.
• Prepare BoQs, solution pricing inputs, and technical commercials for proposals.
• Assist in proposal responses, including technical sections of RFPs/RFIs.

Skills

CPaaS platforms

APIs

Messaging

WhatsApp Business

OTP

Enterprise workflows

Job description

Work Location: United States

Experience: 9-16 years

Role Overview

We are looking for an Enterprise Presales Consultant with strong telecom domain knowledge to

support enterprise sales engagements for CPaaS (Communication Platform as a

Service) and Network API / Network-as-a-Service offerings. The role bridges sales, product, and engineering, translating enterprise business needs into technically sound and commercially viable solutions. The candidate will play a key role across the end-to-end presales cycle, from customer discovery to solution design, BoQ preparation, and deal closure support.

Key Responsibilities

• Own and drive the end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings.
• Engage with enterprise customers to understand business requirements, use cases, and technical expectations.
• Design end-to-end solution architectures aligned with customer needs, product capabilities, and network constraints.
• Position CPaaS capabilities such as SMS, Voice, WhatsApp, OTP, and APIs for enterprise digital
• Articulate the value of Network APIs (e.g., identity, location, QoS, authentication, charging) to enterprise and partner ecosystems.
• Act as a technical and solution advisor during customer meetings, workshops, demos, and RFP discussions.
• Build strong enterprise customer relationships and maintain effective working connections with CXOs, IT heads, and digital teams.
• Collaborate closely with Sales, Product Management, Engineering, and Delivery teams to ensure solution feasibility and alignment.
• Prepare detailed BoQs (Bill of Quantity), solution pricing inputs, and technical commercials for enterprise proposals.
• Assist in proposal responses, including technical sections of RFPs/RFIs.

Product & Market Feedback

• Provide structured feedback from enterprise engagements to product teams for feature enhancements and roadmap inputs.
• Track market trends, enterprise requirements, and competitor offerings in CPaaS and Network API domains.

Required Skills & Experience

Qualifications

• Experience working with Tier-1 operators, CPaaS providers, or enterprise digital platforms is preferred.

Domain & Technical

• 8+ years of experience in enterprise presales / solution consulting within the telecom or
• Strong understanding of CPaaS platforms, APIs, messaging, voice, WhatsApp Business, OTP, and enterprise communication workflows.
• Working knowledge of telecom networks, APIs, cloud deployments, and enterprise IT
• Familiarity with Network APIs / NaaS concepts is highly desirable.
• Proven experience handling enterprise presales cycles, from discovery to deal support.
• Hands-on experience in BoQ preparation, solution costing, and proposal support.
• Strong exposure to customer interactions, requirement workshops, demos, and solution walkthroughs.

Soft Skills

• Excellent communication and presentation skills with the ability to explain complex solutions in simple business terms.
• Strong enterprise connect and relationship-building capability.
• Ability to work in cross-functional teams and manage multiple opportunities in parallel.
• High ownership mindset with attention to detail and execution discipline.

About Comviva:

Comviva empowers organizations to drive transformative growth with measurable business impact. Our AI-driven digital solutions and intelligent platforms enable our customers to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success. From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future. With our solutions deployed across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide. As a Tech Mahindra Company and a member of the Mahindra Group, Comviva is committed to driving growth, efficiency, and transformation for tomorrow. Backed by a strong R&D foundation, 70+ patents, and recognition from Gartner, Forrester, IDC, and Juniper Research, we are trusted for our innovation, technology excellence, and the impact we create for our customers, communities, and the industry.

Why Join Us

At Comviva, you get the best of both worlds — the agility and innovation of a startup, powered by

the scale and stability of a global enterprise. We foster a people-first, inclusive, and empowering

culture where ideas thrive, and individuals grow. Join us to create meaningful impact, collaborate

with high-performing teams, and advance your career with one of the world's most trusted brands