Preplanning & Community Engagement Specialist

Northstar-Memorial-Group; Hudson (FL); Sur place; USD 40 000 - 55 000; Plein temps

Résumé du poste

NorthStar Memorial Group in Hudson, FL is seeking a Community Development Advisor to educate families about preplanning options and build trust within the local community. You will guide families through cemetery property, merchandise, services, and prearranged funeral or cremation plans with professionalism and heart.

In this role you will conduct educational seminars, build partnerships with churches and civic groups, schedule appointments, track activities in CRM, and stay current on veterans

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Satisfactory driving record.
• Willingness to quickly learn regulations related to cemetery and funeral profession.
• Strong organizational skills and attention to detail.
• Ability to manage time independently and daily prospecting.

Responsabilités

• Build meaningful relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations.
• Schedule and conduct educational preplanning seminars in alignment with NorthStar Memorial Group's established program.
• Confidently set appointments and guide families through personalized preplanning and product presentations.
• Provide professional and welcoming park tours.
• Prospect daily through a variety of methods including seminars, company provided web leads, file reviews, outside events, and community outreach.
• Schedule 10-12 qualified pre-need appointments per week and track all activity in CRM.
• Respond to phone inquiries and follow up consistently and professionally.
• Maintain accurate, timely contract paperwork and required documentation.
• Track your performance metrics and continuously refine your approach.
• Stay current on veteran benefits, Social Security benefits, and other end-of-life planning considerations.
• Deliver world-class service with a positive attitude and a "whatever it takes" mindset.
• Participate in ongoing training with sales and regional leadership.

Connaissances

Relationship-building

Educational outreach

Prospecting

Time management

CRM tracking

Formation

High school diploma or equivalent

Outils

CRM

Description du poste

NorthStar Memorial Group in Hudson, FL is seeking a Community Development Advisor to educate families about preplanning options and build trust within the local community. You will guide families through cemetery property, merchandise, services, and prearranged funeral or cremation plans with professionalism and heart.

In this role you will conduct educational seminars, build partnerships with churches and civic groups, schedule appointments, track activities in CRM, and stay current on veterans