Prepared Foods Assistant Team Leader

Giant Eagle; Washington (Washington County); On-site; USD 40,000 - 55,000; Full time

Job summary

Giant Eagle is seeking a dedicated leader for our prepared foods department. This role involves coaching team members, ensuring food quality and safety, and managing operations to enhance customer satisfaction. Join a nurturing environment that values growth and teamwork.

Qualifications

• 1 to 3 years of experience required.
• Food Safety certification required.

Responsibilities

• Supervise prepared food team members for maximum efficiency.
• Maintain food quality standards and uphold safety protocols.
• Support store promotions and manage department schedules.

Skills

Leadership

Coaching

Customer Service

Education

High school diploma or equivalent

Job description

Job Summary

To provide leadership to Team Members in all aspects of the department through coaching and mentoring. To stimulate the growth of the business by implementing merchandising initiatives and building lifelong relationships with our customers.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Food Safety experience
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Maintain food quality standards without variation; uphold high standards of food safety and sanitation; ensure all equipment is in good working order.
• Supervise prepared food team members to achieve maximum production and efficiency when the Prep Foods Team Leader/Manager is not present.
• Assist the Prepared Foods Team Leader/Manager in controlling operating expenses and achieving budgeted food and labor costs; understand P&L/LOB reports.
• Manage department team members by creating schedules, assigning work, and enforcing company policies.
• Support store promotions, sampling, and special events to increase profits. Be aware of competitors in the area.
• Organize and maintain all food storage areas according to health and safety standards, including labeling, cross-contamination prevention, and temperature control.
• Maintain accurate department records for audit reviews.
• Analyze Customer Satisfaction Surveys and Mystery Shopper reports to identify areas for improvement; work with the Team Leader/Manager to coach team members accordingly.
• Ensure procedures are followed to meet out-of-stock percentage goals.
• Promote continuous development of team members and identify candidates for Management Development Program.
• Prepare food for customers through cooking, frying, and grilling, including prep work such as chopping, dicing, and slicing.
• Read recipes and follow instructions accurately.
• Set up and maintain gourmet food displays throughout the day.
• Package, weigh, and display food for Grab and Go cases, routinely checking product dates.
• Engage in suggestive selling with product knowledge, including sampling for customers.

About Us

At Giant Eagle Inc., we're more than just food, fuel, and convenience. We're a diverse and talented family of Team Members. Our people are the heart of our company, and we strive to create a nurturing environment with growth opportunities. Deep caring and family values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and corporate offices, we work together to serve our customers. We are always looking for the best Team Members to join our family. Come start a lasting career with us.