Prep Attendant PM - Mii amo

Mii amo; Sedona (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Mii amo in Sedona, AZ is seeking an energetic guest-services oriented team member to support the spa by issuing and inventorying professional products and assisting therapists to deliver personalized experiences.

You will maintain clean, stocked prep rooms, help with room turns, learn treatment protocols, and ensure guest satisfaction while upholding SOPs. This role emphasizes teamwork, safety, and confidentiality within a fast-paced resort spa.

Qualifications

• High school diploma or GED, and/or equivalent work experience.
• 1-3 years recent experience desired.
• Attention to detail and able to multi-task many priorities.
• Self motivated ability to work with little supervision and organized.
• Must be dependable and willing to learn new procedures and methods.
• Basic computer skills required.
• Safety sensitive position.

Responsibilities

• Issue and inventory all professional spa products and assist therapists in all areas relating to treatments and guest satisfaction.
• Provide a safe, clean, motivating and nurturing environment for services that exceed guest's expectations.
• Control inventory and prepare and issue product treatment kits on a daily basis.
• Provide assistance to Massage Therapist and other treatment staff by helping them turn the treatment rooms in a timely manner as needed.
• Clean, stock and maintain linen and wet prep rooms according to SOP's.
• Learn all treatment protocols offered at Mii amo.
• Exhibit proper use of product and abide by all product control guidelines while maintaining a clean and neat work environment.
• Read and assist Manager with schedule posting in regards to shifts, room assignments and the computer scheduling system.
• Attend and participate in regularly scheduled training sessions and meetings.
• Be an active participant in the department by contributing to new programs and development ideas.
• Be guest service oriented and interact with guests in a pleasant, helpful, knowledgeable, and enthusiastic manner.
• Display appropriate teamwork, flexibility and interpersonal skills.
• Follow all Department Standards of Operations at all times.
• Keep all work and storage areas neat and maintained.
• Ensure proper tools and equipment is purchased for safety with manager.
• Maintain confidentiality of Mii amo information at all times.
• Check in with guests when appropriate and facilitate communication with front desk, guests and therapist.
• Promote Spa and all services, products and programs.
• Other duties as assigned

Skills

Guest service oriented

Teamwork

Attention to detail

Multi-tasking

Self-motivated

Organized

Education

High school diploma or GED

1-3 years experience

Job description

Are you outgoing, energetic, passionate, and authentic? Mii amo is the perfect spot for you! At Mii amo, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!

How you will enjoy your day: Issue and inventory all professional spa products and assist therapists in all areas relating to treatments and guest satisfaction. Provide a safe, clean, motivating and nurturing environment for services that exceed guest's expectations

Work Performed

• Control inventory
• Prepare and issue product treatment kits on a daily basis
• Provide assistance to Massage Therapist and other treatment staff by helping them turn the treatment rooms in a timely manner as needed
• Clean, stock and maintain linen and wet prep rooms according to SOP's
• Learn all treatment protocols offered at Mii amo
• Exhibit proper use of product and abide by all product control guidelines while maintaining a clean and neat work environment
• Read and assist Manager with schedule posting in regards to shifts, room assignments and the computer scheduling system
• Attend and participate in regularly scheduled training sessions and meetings
• Be an active participant in the department by contributing to new programs and development ideas
• Be guest service oriented and interact with guests in a pleasant, helpful, knowledgeable, and enthusiastic manner
• Display appropriate teamwork, flexibility and interpersonal skills
• Follow all Department Standards of Operations at all times
• Keep all work and storage areas neat and maintained
• Ensure proper tools and equipment is purchased for safety with manager
• Maintain confidentiality of Mii amo information at all times
• Check in with guests when appropriate and facilitate communication with front desk, guests and therapist
• Promote Spa and all services, products and programs
• Other duties as assigned

Supervision Exercised: None

Supervision Received: Spa Director

Minimum Requirements

High school diploma or GED, and/or equivalent work experience. 1-3 years recent experience desired. Attention to detail and able to multi-task many priorities. Self motivated ability to work with little supervision and organized. Must be dependable and willing to learn new procedures and methods. Ability to ensure guests are handled in a safe and professional manner. Basic computer skills required. Safety sensitive position.

Physical Requirements

10% Sitting

90% walking, standing and bending

Lifting/carrying up to 50 lbs.

Hearing and manual dexterity

Use of cleaning solutions

Distance vision 1-3 feet