Prep Attendant PM - Mii amo

Enchantment Group Management Company Llc; Sedona (AZ); On-site; USD 30,000 - 36,000; Full time

Job summary

Enchantment Group Management Company Llc is seeking a dedicated Spa Assistant at Mii amo in Sedona, AZ. You will support therapists, prep treatment rooms, and ensure guest satisfaction in a fast-paced spa environment.

Responsibilities include issuing product kits, maintaining clean prep areas, and assisting with scheduling. A high school diploma or GED and 1–3 years of related experience are preferred.

Qualifications

• Guest service oriented and personable.
• Able to multitask and stay organized.
• Detail minded with initiative to learn new procedures.
• Self-motivated and able to work with little supervision.

Responsibilities

• Prepare and issue product treatment kits daily.
• Assist therapists and treatment staff by prepping rooms and equipment.
• Maintain clean, stocked linen and prep rooms according to SOPs.
• Read and assist with schedule postings and room assignments.
• Promote spa services and products to guests.

Education

High school diploma or GED

Job description

Full Time Sedona, AZ, US

Are you outgoing, energetic, passionate, and authentic? Mii amo is the perfect spot for you!

At Mii amo, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!

How you will enjoy your day

Issue and inventory all professional spa products and assist therapists in all areas relating to treatments and guest satisfaction. Provide a safe, clean, motivating and nurturing environment for services that exceed guest’s expectations

Work Performed

• Prepare and issue product treatment kits on a daily basis
• Provide assistance to Massage Therapist and other treatment staff by helping them turn the treatment rooms in a timely manner as needed
• Clean, stock and maintain linen and wet prep rooms according to SOP’s
• Learn all treatment protocols offered at Mii amo
• Exhibit proper use of product and abide by all product control guidelines while maintaining a clean and neat work environment
• Read and assist Manager with schedule posting in regards to shifts, room assignments and the computer scheduling system
• Attend and participate in regularly scheduled training sessions and meetings
• Be an active participant in the department by contributing to new programs and development ideas
• Be guest service oriented and interact with guests in a pleasant, helpful, knowledgeable, and enthusiastic manner
• Display appropriate teamwork, flexibility and interpersonal skills
• Follow all Department Standards of Operations at all times
• Keep all work and storage areas neat and maintained
• Ensure proper tools and equipment is purchased for safety with manager
• Maintain confidentiality of Mii amo information at all times
• Check in with guests when appropriate and facilitate communication with front desk, guests and therapist
• Promote Spa and all services, products and programs
• Other duties as assigned

Supervision Exercised

None

High school diploma or GED, and/or equivalent work experience. 1-3 years recent experience desired. Attention to detail and able to multi-task many priorities. Self motivated ability to work with little supervision and organized. Must be dependable and willing to learn new procedures and methods. Ability to ensure guests are handled in a safe and professional manner. Basic computer skills required. Safety sensitive position.