Premium Vehicle Delivery Concierge

The Driveway Company; Walnut Creek (CA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays

PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Walnut Creek Subaru in Walnut Creek, CA seeks a Vehicle Delivery Specialist to join our team. This entry-level role focuses on acquiring and delivering vehicles while providing a premium, frictionless customer experience during every step of the online-to-offline process.

You will travel locally to designated locations, coordinate with the sales team, and complete required paperwork. The position offers competitive hourly pay and comprehensive benefits through Driveway/Lithia networks.

Qualifications

• Strong attention to detail in fast-paced customer service.
• Excellent verbal and written communication.
• Demonstrates sense of urgency and accountability.
• Active listening to understand customer needs.
• Critical thinking to solve issues quickly.
• Effective time management in a dynamic environment.
• Proficient knowledge of vehicle products and features.

Responsibilities

• Facilitate online vehicle acquisition via online portal.
• Maintain customer appointment calendar.
• Educate customers on the acquisition process.
• Execute vehicle acquisition paperwork.
• Use online valuation tools to assess vehicles.
• Provide excellent customer experience during inspections.

Skills

Attention to detail

Excellent communication

Sense of urgency

Active listening

Critical thinking

Time management

Vehicle product knowledge

Job description

Walnut Creek Subaru in Walnut Creek, CA seeks a Vehicle Delivery Specialist to join our team. This entry-level role focuses on acquiring and delivering vehicles while providing a premium, frictionless customer experience during every step of the online-to-offline process.

You will travel locally to designated locations, coordinate with the sales team, and complete required paperwork. The position offers competitive hourly pay and comprehensive benefits through Driveway/Lithia networks.