Premium Ticketing Manager for Global Experiential Events

On Location; United States; On-site; USD 68,000 - 90,000; Full time

Job summary

On Location is a global leader in premium experiential hospitality, providing ticketing, curated guest experiences, live event production and travel management across sports and entertainment. The role focuses on delivering first-in-class ticketing support for premium clients, managing inventory, and driving revenue with cross-functional teams.

Fluent English required, strong Excel skills, and experience with event ticketing systems.

Qualifications

• Minimum 5 years of experience in ticketing for the Olympic & Paralympic Games and other global sporting events.
• Minimum 5 years of experience with event ticketing systems and databases.
• Excellent Excel skills and MS Office proficiency.
• Fluent in English; strong interpersonal and written/verbal communication.
• Ability to work collaboratively within a team.

Responsibilities

• Provide first in class ticketing support to assigned premium clients during pre-Games, seat assignment, delivery and on-site phases.
• Allocate hospitality inventory to support sales proposals, observing the latest applicable sales rules.
• Collaborate with the wider Ticketing, Business Development, Product, Commercial Strategy and Sales teams to maximise sales and achieve revenue targets.
• Assist in the specification of internal ticket systems for the efficient and accurate allocation and tracking of tickets.
• Ensure pricing and schedule information is kept up to date and inform relevant teams of changes affecting operations and itineraries.
• Produce reports and maintain integrity of databases and manifests as required.
• Facilitate delivery of digital tickets to clients through official systems and tools.
• Train and support additional junior staff, as required.
• Provide training to client personnel on ticketing systems where necessary.
• Be proactive in identifying areas for process improvement.

Skills

Ticketing experience

Excel proficiency

Project management tools

Customer service

Time management

Communication skills

Teamwork

Fluent in English

Other languages

Tools

Airtable

Omni

Job description

On Location is a global leader in premium experiential hospitality, providing ticketing, curated guest experiences, live event production and travel management across sports and entertainment. The role focuses on delivering first-in-class ticketing support for premium clients, managing inventory, and driving revenue with cross-functional teams.

Fluent English required, strong Excel skills, and experience with event ticketing systems.