Premium Support Growth Manager — Startups (Flexible Hours)

Amazon Inc.; San Francisco (CA); On-site; USD 163,000 - 220,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Premium Support Business Development Manager for the startup segment.

You will own the GTM strategy for Premium Support, engage founders and engineering leaders, and quantify the ROI of Support offerings to accelerate AWS platform adoption. You will design controlled experiments, refine pricing, and develop sales collateral and training to empower the field team across geographies.

Qualifications

• Bachelor's degree required across any field.
• Master's degree or PMP certification preferred.

Responsibilities

• Own the go-to-market strategy for Premium Support across startups within AWS Enterprise.
• Engage founders, CTOs and engineering leaders to quantify value and ROI of Premium Support.
• Design and run experiments to drive adoption and measure impact on platform usage and retention.
• Review pricing and costing to ensure offers fit startup budgets and burn rates.
• Develop sales collateral, reference cases and training material for the field team.

Education

Bachelor's degree

Master's degree or PMP certificate

Job description

Amazon Web Services, Inc. is seeking a Premium Support Business Development Manager for the startup segment.

You will own the GTM strategy for Premium Support, engage founders and engineering leaders, and quantify the ROI of Support offerings to accelerate AWS platform adoption. You will design controlled experiments, refine pricing, and develop sales collateral and training to empower the field team across geographies.