Premium Suites Supervisor - Stadium Hospitality Lead

Levy Restaurants; Evanston (IL); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Instapay (early wage access)

High‑interest savings through EVEN app

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants at Ryan Field seeks a passionate Suites Supervisor to oversee luxury service within premium suites and VIP hospitality areas. This role leads team members to ensure exceptional service and smooth operations during events.

Join a team dedicated to delivering memorable guest experiences, coordinating with catering and facilities, and maintaining the highest standards of hospitality on game days and events.

Responsibilities

• Deliver exceptional hospitality and service standards throughout premium suites and VIP spaces.
• Serve as a visible leader and point of contact for guests.
• Foster a culture of hospitality and service excellence.
• Anticipate guest needs and enhance the premium experience.
• Supervise and support premium hospitality staff during events.
• Conduct pre-event briefings.
• Provide coaching, feedback, and recognition.
• Oversee event‑day operations.
• Coordinate with catering, operations, security, and facilities teams.
• Monitor staffing levels and deploy staff effectively.
• Maintain cleanliness and presentation standards.
• Escalate complex issues when appropriate.
• Ensure compliance with venue policies and alcohol service regulations.
• Maintain a safe environment for guests and team members.

Job description

Levy Restaurants at Ryan Field seeks a passionate Suites Supervisor to oversee luxury service within premium suites and VIP hospitality areas. This role leads team members to ensure exceptional service and smooth operations during events.

Join a team dedicated to delivering memorable guest experiences, coordinating with catering and facilities, and maintaining the highest standards of hospitality on game days and events.