Event Concessions Supervisor – Lead Guest Experience

Levy Restaurants; Evanston (IL); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants seeks a Concessions Supervisor at Ryan Field to oversee daily operations of a concession stand, lead frontline staff, and ensure smooth service. You will monitor sales, maintain guest satisfaction, and uphold food safety standards in a dynamic game-day environment.

This role requires coordinating event-driven schedules, including evenings, weekends, and holidays, to deliver memorable experiences for guests, donors, and fans while following Compass Group policies and procedures.

Responsibilities

• Supervise an assigned concession stand or service location.
• Lead concession attendants, cashiers, and service staff.
• Monitor sales activity and service flow.
• Deliver exceptional customer service and resolve guest concerns.
• Support inventory controls and cash-handling procedures.
• Ensure compliance with food safety and sanitation requirements.
• Ability to work event-driven schedules including evenings, weekends, and holidays.

Job description

Levy Restaurants seeks a Concessions Supervisor at Ryan Field to oversee daily operations of a concession stand, lead frontline staff, and ensure smooth service. You will monitor sales, maintain guest satisfaction, and uphold food safety standards in a dynamic game-day environment.

This role requires coordinating event-driven schedules, including evenings, weekends, and holidays, to deliver memorable experiences for guests, donors, and fans while following Compass Group policies and procedures.