Premium Suites Supervisor: Elite Guest Experience

Compass Group USA; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Instapay

EAP

Health and Wellness Program

Discount Marketplace

Associate shopping

Job summary

Compass Group USA is seeking a Premium suites Supervisor to support daily operations of assigned suite spaces in a high-profile hospitality setting. The role requires at least 2 years in a food and beverage supervisory position and a passion for hospitality and guest satisfaction.

The ideal candidate will interact with high-profile guests, maintain professional standards, and lead a team to deliver exceptional service and show quality. Strong interpersonal skills are essential.

Qualifications

• 2+ years of experience in a food and beverage operational position.
• Passion for hospitality, sports & entertainment.
• Excellent interpersonal and management skills.

Responsibilities

• Ensure suite level dining exceeds guests' expectations.
• Respond to guest issues and assist in service recovery.
• Regularly gather feedback to improve operations.
• Maintain high quality show standards and heartfelt hospitality.
• Build relationships with clients and Levy/Compass team members.

Skills

Interpersonal skills

People management

Hospitality knowledge

Tools

POS systems

Job description

Compass Group USA is seeking a Premium suites Supervisor to support daily operations of assigned suite spaces in a high-profile hospitality setting. The role requires at least 2 years in a food and beverage supervisory position and a passion for hospitality and guest satisfaction.

The ideal candidate will interact with high-profile guests, maintain professional standards, and lead a team to deliver exceptional service and show quality. Strong interpersonal skills are essential.