Premium Slot & Event Experience Host

Boyd Gaming; Las Vegas (NV); On-site; USD 30,000 - 45,000; Full time

Job summary

Boyd Gaming Corporation in Las Vegas is seeking a customer service professional to elevate guest experiences across our casino properties. You will greet guests, collect and update records, and promote the property's offerings with a congenial demeanor.

We value excellent communication, solid customer service experience, and basic computer skills. The role involves interacting throughout the casino and participating in events to build loyalty and positive brand image.

Qualifications

• Minimum 5 years customer service position experience and/or casino operations experience.
• Excellent communication skills.
• Basic computer knowledge and usage required.

Responsibilities

• Communicate with existing and potential customers in a congenial manner.
• Follow established procedures to obtain record and maintain customer information.
• Prepare legible forms for customer reservations and amenities.
• Utilize computer system to analyze guest history and profitability to company.
• Communicate necessary information to customers in written and verbal form.
• Circulate throughout the casino playing areas to greet and promote positive customer relations.
• Travel to various player events to promote the property.
• Miscellaneous duties as assigned.

Skills

Communication skills

Customer service experience

Casino operations experience

Basic computer knowledge

Job description

Boyd Gaming Corporation in Las Vegas is seeking a customer service professional to elevate guest experiences across our casino properties. You will greet guests, collect and update records, and promote the property's offerings with a congenial demeanor.

We value excellent communication, solid customer service experience, and basic computer skills. The role involves interacting throughout the casino and participating in events to build loyalty and positive brand image.