Guest Experience Host (Events & Dining)

Boyd Gaming; Cincinnati (OH); On-site; USD 24,000 - 36,000; Full time

Job summary

Boyd Gaming Corporation seeks a friendly, guest-focused server to welcome patrons and provide exceptional service in a fast-paced environment. You will learn the property’s outlets, host/cashier functions and respond to guest questions with knowledge and courtesy.

Responsibilities include greeting guests, seating, informing about specials, coordinating with servers, and maintaining a clean service area in compliance with health and safety standards.

Qualifications

• Must be 18 years or older.
• Demonstrated ability to effectively communicate with guests.
• Demonstrated ability to operate electronic reservation system and flow charts.

Responsibilities

• Deliver internal and external guest service the Boyd Gaming Way: Always exhibit a friendly and approachable demeanor.
• Maintain a well-groomed, neat and clean appearance.
• Greet and seat guests at tables according to guest preference and table availability.
• Coordinate with food servers and other restaurant personnel in providing guest service.
• Carry out duties with attention to detail, sanitation and safety.

Skills

Guest service

Communication with guests

Electronic reservation system

Tools

Electronic reservation system

Job description

Boyd Gaming Corporation seeks a friendly, guest-focused server to welcome patrons and provide exceptional service in a fast-paced environment. You will learn the property’s outlets, host/cashier functions and respond to guest questions with knowledge and courtesy.

Responsibilities include greeting guests, seating, informing about specials, coordinating with servers, and maintaining a clean service area in compliance with health and safety standards.