Executive Slot Host - Full Time

The Orleans Hotel & Casino; Las Vegas (NV); On-site; USD 32,000 - 40,000; Full time

Job summary

Boyd Gaming Corporation is seeking a customer service professional to engage with guests in a friendly manner and maintain accurate customer records at our Las Vegas location.

The role involves analyzing guest history, communications in writing and speech, and promoting positive relations across casino areas and events. A 5+ year track record in service or casino operations and clean business attire are required.

Qualifications

• Minimum 5 years in customer service or casino operations.
• Excellent communication skills.
• Basic computer knowledge and usage required.
• Appropriate business attire required.

Responsibilities

• Communicate with existing and potential customers in a congenial manner.
• Follow established procedures to obtain, record and maintain customer information.
• Prepare legible forms for customer reservations and amenities.
• Utilize computer system to analyze guest history and profitability to company.
• Communicate necessary information to customers in written and verbal form.
• Circulate throughout the casino playing areas to greet and promote positive customer relations.
• Travel to various player events to promote the property.
• Miscellaneous duties as assigned.

Skills

Customer service

Communication skills

Computer literacy

Professional attire

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

• Communicate with existing and potential customers in a congenial manner.
• Follow established procedures to obtain record and maintain customer information.
• Prepare legible forms for customer reservations and amenities.
• Utilize computer system to analyze guest history and profitability to company.
• Communicate necessary information to customers in written and verbal form.
• Circulate throughout the casino playing areas to greet and promote positive customer relations.
• Travel to various player events to promote the property.
• Miscellaneous duties as assigned.

Qualifications

• Minimum 5 years customer service position experience and/or casino operations experience.
• Excellent communication skills.
• Basic computer knowledge and usage required.
• Appropriate business attire required.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.