Premium Services Seasonal Assistant

AMB Group, LLC; Atlanta (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

AMB Sports and Entertainment seeks a Premium Services Seasonal Assistant responsible for delivering first‑class service to premium members at Mercedes-Benz Stadium. You will engage members, support event day operations, and partner with the Manager, Premium Services to ensure memorable experiences.

This in‑person, October 2026 to August 2027 role emphasizes professionalism, attention to detail, and teamwork in a fast‑paced setting, with duties spanning guest engagement, service excellence, and

Qualifications

• Degree in Sports Management, Hospitality, or Business preferred.
• Experience in customer service, hospitality or event operations a plus.
• Excellent professionalism and communication skills.

Responsibilities

• Premium Member Engagement: engage and assist premium members.
• Customer Service Excellence: deliver superior service at events.
• Operational & Event Day Support: assist on event days and operations.
• Problem Solving: address issues promptly and effectively.
• Administrative Duties: handle related administrative tasks.

Education

Degree in Sports Management/Hospitality/Business

Job description

About AMB Sports and Entertainment

AMB Sports & Entertainment is part of the Blank Family of Businesses comprised of the National Football League’s Atlanta Falcons, Major League Soccer’s Atlanta United FC, Mercedes-Benz Stadium, PGA TOUR Superstore, AMB West, TGL’s Atlanta Drive Golf Club, WTGL Atlanta, and NWSL Atlanta 2028.

The Premium Services Seasonal Assistant role offers a unique opportunity to gain hands‑on experience in managing the premium seating experience for NFL, MLS, and other high‑profile sports and entertainment events. This position is ideal for individuals passionate about hospitality, customer service, and event operations. You will play a key role in delivering first‑class service through relationship building, proactive communication, and exceptional event‑day execution.

Reporting to the Manager, Premium Services, you will assist in ensuring that every Premium Member enjoys a seamless and memorable experience. This role requires a high level of professionalism, attention to detail, and the ability to thrive in a fast‑paced environment.

This is a seasonal, in‑person role based at Mercedes-Benz Stadium in downtown Atlanta, starting October 2026 and ending August 2027.

Key Responsibilities

• Premium Member Engagement:

• Customer Service Excellence:

• Operational & Event Day Support:

• Problem Solving:

• Administrative Duties:

Expectations & Qualifications

• Professionalism:

• Communication Skills:

• Attention to Detail:

• Team Player:

• Technical Skills:

• Flexibility:

• Physical Requirements:

Education & Experience

• A degree in Sports Management, Hospitality, Business, or related field is preferred.
• Previous experience in customer service, hospitality, or event operations is a plus.