Elite Premium Services Associate (Seasonal)

AMB Sports and Entertainment; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

AMB Sports and Entertainment seeks a Premium Services Seasonal Assistant to support premium seating experiences at Mercedes-Benz Stadium in Atlanta. You will build relationships with Premium Members, handle inquiries, and assist with renewals, benefits, and ticketing processes.

The role emphasizes exceptional service, attention to detail, and the ability to work in a fast-paced sports environment, with in-person, weekday hours plus event-based shifts.

Qualifications

• Strong communication and written skills for high-profile client interactions.
• Ability to manage multiple tasks with attention to detail.
• Familiarity with ticketing systems (Archtics) and CRM platforms preferred.

Responsibilities

• Engage Premium Members via phone, email, and in-person interactions.
• Assist in renewals, benefits, retention, ticketing, and account management.
• Support event-day operations and liaise with stadium operations to resolve issues.

Skills

Relationship building

Communication

Ticketing systems

Microsoft Office

Education

Degree in Sports Management/Hospitality/Business

Tools

Archtics

Job description

AMB Sports and Entertainment seeks a Premium Services Seasonal Assistant to support premium seating experiences at Mercedes-Benz Stadium in Atlanta. You will build relationships with Premium Members, handle inquiries, and assist with renewals, benefits, and ticketing processes.

The role emphasizes exceptional service, attention to detail, and the ability to work in a fast-paced sports environment, with in-person, weekday hours plus event-based shifts.