Premium Services Coordinator – Guest Experience & Events

Memphis Grizzlies; Memphis (TN); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Memphis Grizzlies, working with FedExForum's Premium Services team, seeks a Coordinator to help coordinate and maintain all Premium Services programs. The role will assist the Senior Director with managing Concierge staff to ensure a safe, comfortable and excellent guest experience through planning, monitoring, delegating and controlling various departmental aspects before, during and after events.

The Coordinator will serve as the point of contact to fill event-based positions and support

Qualifications

• The Coordinator assists the Senior Director with managing Concierge staff to ensure a safe, comfortable, and excellent guest experience through planning, monitoring, delegating, controlling and managing many aspects of the Premium Services department.
• The Coordinator will serve as the point person for ensuring that all positions are filled on an event-by-event basis.

Responsibilities

• Coordinate and maintain all Premium Services programs for FedExForum and the Memphis Grizzlies.
• Assist with contingency planning, staffing, and event execution before, during, and after events.

Job description

Memphis Grizzlies, working with FedExForum's Premium Services team, seeks a Coordinator to help coordinate and maintain all Premium Services programs. The role will assist the Senior Director with managing Concierge staff to ensure a safe, comfortable and excellent guest experience through planning, monitoring, delegating and controlling various departmental aspects before, during and after events.

The Coordinator will serve as the point of contact to fill event-based positions and support