Premium Service Advisor - Earn 60k-100k OTE

Swickard Auto Group; Seattle (WA); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Training and product knowledge

Medical, dental, and vision insurance

Paid time off and holidays

Employee vehicle discounts

Job summary

Swickard Auto Group’s Volvo Cars Seattle location is hiring a Service Advisor to guide guests through the service journey, translate repairs into clear terms, and build trustworthy, value-driven recommendations.

You’ll craft accurate estimates, coordinate with technicians, and help guests understand timelines while delivering a premium, hospitality-style experience that encourages loyalty and repeat visits.

Qualifications

• 1+ year of service advisor, hospitality, or guest-facing sales experience preferred.
• Volvo or European brand service advisor experience is a strong plus.
• Clear, composed communicator with attention to detail.

Responsibilities

• Serve as the primary contact for guests during the service process.
• Translate repair findings into clear, confident guest communication.
• Build precise estimates and realistic timelines, and follow through on promises.
• Coordinate with technicians and parts to keep workflows moving.
• Identify and present additional service recommendations for safety and performance.
• Maintain accurate records in the DMS and ensure compliance.

Skills

Guest-facing experience

Service advisor

Hospitality experience

Communication skills

Tools

DMS software

Job description

Swickard Auto Group’s Volvo Cars Seattle location is hiring a Service Advisor to guide guests through the service journey, translate repairs into clear terms, and build trustworthy, value-driven recommendations.

You’ll craft accurate estimates, coordinate with technicians, and help guests understand timelines while delivering a premium, hospitality-style experience that encourages loyalty and repeat visits.