Luxury Service Advisor – Portland & Eugene | $100K+ OTE

Swickard Auto Group

Portland (OR)

On-site

USD 100,000 - 120,000

Full time

14 days+
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Benefits offered by this job

Top earners $100k+ OTE
Manufacturer training & certification
Insurance (medical, dental, vision, +
401(k) plan
Paid time off & holidays
State-of-the-art facilities
Career path to senior advisor
Employee vehicle purchase & service

Job summary

Swickard Auto Group is seeking experienced Service Advisors for its Portland and Eugene area dealerships representing BMW, Mercedes-Benz, Toyota, and Honda. This opportunity is a general application for upcoming openings across our Portland and Eugene locations.

Qualified candidates bring hospitality, strong CSI, and a proven ability to communicate clearly with guests. We offer a competitive path with top earners $100,000+ OTE and comprehensive benefits.

Qualifications

  • Minimum 2+ years of service advisor experience in a franchised dealership.
  • Experience with luxury, import, or domestic brands is welcome.
  • Proven CSI and guest satisfaction performance.

Responsibilities

  • Serve as the primary point of contact for guests through the service process.
  • Translate repair information into clear, confident communication with guests.
  • Build precise estimates and commit to realistic timelines.
  • Coordinate with technicians and parts to keep workflows moving.
  • Identify and present additional service recommendations.
  • Maintain accurate records in the DMS and uphold documentation standards.
  • Deliver a consistent guest experience reflecting the brand and store.

Skills

Hospitality mindset
2+ years service advisor
CSI/NPS performance
Clear communication
Reynolds & Reynolds or CDK
Valid driver's license

Job description

Swickard Auto Group is seeking experienced Service Advisors for its Portland and Eugene area dealerships representing BMW, Mercedes-Benz, Toyota, and Honda. This opportunity is a general application for upcoming openings across our Portland and Eugene locations.

Qualified candidates bring hospitality, strong CSI, and a proven ability to communicate clearly with guests. We offer a competitive path with top earners $100,000+ OTE and comprehensive benefits.

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