Luxury Service Advisor – Portland & Eugene | $100K+ OTE

Swickard Auto Group; Portland (OR); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Top earners $100k+ OTE

Manufacturer training & certification

Insurance (medical, dental, vision, +

401(k) plan

Paid time off & holidays

State-of-the-art facilities

Career path to senior advisor

Employee vehicle purchase & service

Job summary

Swickard Auto Group is seeking experienced Service Advisors for its Portland and Eugene area dealerships representing BMW, Mercedes-Benz, Toyota, and Honda. This opportunity is a general application for upcoming openings across our Portland and Eugene locations.

Qualified candidates bring hospitality, strong CSI, and a proven ability to communicate clearly with guests. We offer a competitive path with top earners $100,000+ OTE and comprehensive benefits.

Qualifications

• Minimum 2+ years of service advisor experience in a franchised dealership.
• Experience with luxury, import, or domestic brands is welcome.
• Proven CSI and guest satisfaction performance.

Responsibilities

• Serve as the primary point of contact for guests through the service process.
• Translate repair information into clear, confident communication with guests.
• Build precise estimates and commit to realistic timelines.
• Coordinate with technicians and parts to keep workflows moving.
• Identify and present additional service recommendations.
• Maintain accurate records in the DMS and uphold documentation standards.
• Deliver a consistent guest experience reflecting the brand and store.

Skills

Hospitality mindset

2+ years service advisor

CSI/NPS performance

Clear communication

Reynolds & Reynolds or CDK

Valid driver's license

Job description

Swickard Auto Group is seeking experienced Service Advisors for its Portland and Eugene area dealerships representing BMW, Mercedes-Benz, Toyota, and Honda. This opportunity is a general application for upcoming openings across our Portland and Eugene locations.

Qualified candidates bring hospitality, strong CSI, and a proven ability to communicate clearly with guests. We offer a competitive path with top earners $100,000+ OTE and comprehensive benefits.