Premium Service Advisor: Customer Experience Leader

Audi North Scottsdale; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision options

401k with company match

Training and career growth

Values-driven culture

Job summary

Audi North Scottsdale is seeking a Service Advisor to join our team and deliver exceptional customer experiences in a fast-paced automotive service environment.

As a liaison between customers and the service department, you will schedule appointments, review vehicle history, and communicate maintenance recommendations and cost estimates clearly. We offer growth opportunities and a supportive, inclusive workplace.

Qualifications

• Desire to provide exceptional customer experiences.
• Strong communication and interpersonal skills.
• Ability to schedule, estimate, and explain vehicle maintenance and repairs.

Responsibilities

• Schedule service appointments and review service history.
• Relay information about maintenance and repairs to customers.
• Provide accurate cost estimates and explanations to customers.

Skills

Customer service

Communication

Scheduling

Cost estimation

Team player

Job description

Audi North Scottsdale is seeking a Service Advisor to join our team and deliver exceptional customer experiences in a fast-paced automotive service environment.

As a liaison between customers and the service department, you will schedule appointments, review vehicle history, and communicate maintenance recommendations and cost estimates clearly. We offer growth opportunities and a supportive, inclusive workplace.