Automotive Service Advisor - Customer Experience Lead

Camelback Volkswagen Subaru; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, and Vision Insurance

401(k) Plan

Paid Vacation

Paid Sick Days

Job summary

Camelback Volkswagen Subaru in Phoenix, Arizona is looking for a Service Advisor to manage service orders and provide excellent customer care. You will ensure timely service and handle customer inquiries both in person and over the phone.

The ideal candidate will have excellent communication skills, a clean driving record, and a strong ability to manage multiple tasks. Benefits include competitive pay and comprehensive insurance plans.

Qualifications

• Friendly and organized with a clean driving record.
• Self-motivated and able to work independently as well as part of a team.
• Consistent track record of positive customer satisfaction.

Responsibilities

• Manage service orders to ensure timely service.
• Handle inquiries to provide concierge-level support.
• Ensure efficient scheduling of technician time.

Skills

Excellent communication skills

Customer relationship management

Time management

Multitasking

Job description

Camelback Volkswagen Subaru in Phoenix, Arizona is looking for a Service Advisor to manage service orders and provide excellent customer care. You will ensure timely service and handle customer inquiries both in person and over the phone.

The ideal candidate will have excellent communication skills, a clean driving record, and a strong ability to manage multiple tasks. Benefits include competitive pay and comprehensive insurance plans.