Automotive Service Advisor - Customer Experience Champion

Audi USA; Bedford (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health care options (medical, dental,&

401k savings and retirement plan with

Career growth opportunities

Job summary

Audi Bedford, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. As the liaison between the customer and service department, you will schedule appointments, review service history, relay important information about vehicle maintenance and repairs to customers, and provide accurate cost estimates.

Join a Fortune 500 company with comprehensive benefits, ongoing training, and opportunities for career

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.

Responsibilities

• Schedule appointments and manage service flow for customers.
• Review vehicle service history and maintenance needs.
• Relay information on repairs and estimates to customers.
• Provide accurate cost estimates for service and repairs.

Skills

Customer service

Communication

Team player

Organizational skills

Job description

Audi Bedford, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. As the liaison between the customer and service department, you will schedule appointments, review service history, relay important information about vehicle maintenance and repairs to customers, and provide accurate cost estimates.

Join a Fortune 500 company with comprehensive benefits, ongoing training, and opportunities for career