Premium Restaurant Host - VIP Seating & OpenTable

Exemplar Luxury Group; Palo Alto (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

401(k) retirement plan

Vision and dental

Job summary

Neiman Marcus is seeking a Restaurant Host to warmly greet and seat guests, manage reservations, and support a seamless dining experience within a luxury retail environment.

The role requires strong customer service skills, the ability to work autonomously, and the capacity to handle multiple duties while maintaining elegant standards of presentation. Flexibility for varied shifts is expected.

Qualifications

• OpenTable platform experience or familiarity.
• Excellent verbal and written communication required.
• Ability to work autonomously and handle multiple tasks.

Responsibilities

• Greet and seat customers at the host stand with warmth and professionalism.
• Monitor server performance to ensure smooth dining experience.
• Handle reservations through OpenTable, including VIPs.
• Organize seating to maximize capacity and manage staff workload.
• Maintain accurate POS interactions and payment methods.

Skills

OpenTable knowledge

Communication skills

Autonomy

Customer service

Team mentality

Education

High School diploma or GED

Tools

OpenTable

Job description

Neiman Marcus is seeking a Restaurant Host to warmly greet and seat guests, manage reservations, and support a seamless dining experience within a luxury retail environment.

The role requires strong customer service skills, the ability to work autonomously, and the capacity to handle multiple duties while maintaining elegant standards of presentation. Flexibility for varied shifts is expected.