Premium Porsche Service Advisor | Luxury Car Experience

Sunset Imports Inc

Beaverton (OR)

On-site

USD 100,000 - 155,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental, and Vision insurance
PTO after 90 days
Paid holidays
Manufacturer certification & training
Career growth opportunities

Job summary

Sunset Imports Inc. in Beaverton, OR is seeking a highly motivated Service Advisor to join Sunset Porsche Beaverton's award-winning team. You will be the liaison between clients and the service department, delivering world-class care and building lasting relationships.

Receive a competitive salary range, comprehensive benefits, paid time off after 90 days, and opportunities for manufacturer certification while you help guests navigate maintenance and repairs with clarity and professionalism.

Qualifications

  • Minimum 2–3 years as a Service Advisor in luxury/high‑performance environments.
  • Proven ability to deliver outstanding customer service in fast-paced settings.
  • Excellent written and verbal communication; ability to explain technical issues clearly.

Responsibilities

  • Greet clients in a professional, welcoming manner and be their primary contact during the service process.
  • Listen to customer concerns, document vehicle symptoms, and ensure repair requests are clear for diagnosis.
  • Explain maintenance and repair recommendations clearly to clients.
  • Prepare accurate repair orders, estimates, and invoices.
  • Coordinate with technicians and parts to ensure timely workflow and parts availability.
  • Provide regular status updates from drop-off to delivery.
  • Review completed work with clients and address any concerns at delivery.
  • Develop lasting client relationships to support retention.
  • Maintain up-to-date knowledge of Porsche vehicles and service standards, and participate in training.

Skills

Exceptional customer service
Strong communication
Luxury/high‑performance experience

Tools

DMS
CRM tools

Job description

Sunset Imports Inc. in Beaverton, OR is seeking a highly motivated Service Advisor to join Sunset Porsche Beaverton's award-winning team. You will be the liaison between clients and the service department, delivering world-class care and building lasting relationships.

Receive a competitive salary range, comprehensive benefits, paid time off after 90 days, and opportunities for manufacturer certification while you help guests navigate maintenance and repairs with clarity and professionalism.

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