Premium Porsche Service Advisor | Luxury Car Experience

Sunset Imports Inc; Beaverton (OR); On-site; USD 100,000 - 155,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

PTO after 90 days

Paid holidays

Manufacturer certification & training

Career growth opportunities

Job summary

Sunset Imports Inc. in Beaverton, OR is seeking a highly motivated Service Advisor to join Sunset Porsche Beaverton's award-winning team. You will be the liaison between clients and the service department, delivering world-class care and building lasting relationships.

Receive a competitive salary range, comprehensive benefits, paid time off after 90 days, and opportunities for manufacturer certification while you help guests navigate maintenance and repairs with clarity and professionalism.

Qualifications

• Minimum 2–3 years as a Service Advisor in luxury/high‑performance environments.
• Proven ability to deliver outstanding customer service in fast-paced settings.
• Excellent written and verbal communication; ability to explain technical issues clearly.

Responsibilities

• Greet clients in a professional, welcoming manner and be their primary contact during the service process.
• Listen to customer concerns, document vehicle symptoms, and ensure repair requests are clear for diagnosis.
• Explain maintenance and repair recommendations clearly to clients.
• Prepare accurate repair orders, estimates, and invoices.
• Coordinate with technicians and parts to ensure timely workflow and parts availability.
• Provide regular status updates from drop-off to delivery.
• Review completed work with clients and address any concerns at delivery.
• Develop lasting client relationships to support retention.
• Maintain up-to-date knowledge of Porsche vehicles and service standards, and participate in training.

Skills

Exceptional customer service

Strong communication

Luxury/high‑performance experience

Tools

DMS

CRM tools

Job description

Sunset Imports Inc. in Beaverton, OR is seeking a highly motivated Service Advisor to join Sunset Porsche Beaverton's award-winning team. You will be the liaison between clients and the service department, delivering world-class care and building lasting relationships.

Receive a competitive salary range, comprehensive benefits, paid time off after 90 days, and opportunities for manufacturer certification while you help guests navigate maintenance and repairs with clarity and professionalism.