Premium Outdoor Lounge Attendant

Stonebridge Hospitality Management; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Travel and lodging perks

Job summary

Stonebridge Hospitality Management is seeking an Executive Lounge Attendant for the JW Marriott Atlanta Downtown lounge. The role involves delivering food and beverage service, maintaining cleanliness, and ensuring guest comfort in an outdoor lounge setting in Atlanta, GA.

Candidates must have at least one year of related experience, strong customer service, and fluent English. The position is full-time, with outdoor duties and outdoor weather exposure, reporting to the Director of Front Office.

Qualifications

• One year of related experience or training, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and communicate clearly with guests and team members.
• Fluent in English.
• Ability to perform basic computer and POS system functions.
• Strong customer service skills with a focus on providing high-quality guest experiences.

Responsibilities

• Provides food and beverage service to guests, ensuring their needs are met promptly.
• Ensures the cleanliness and safety of the lounge area, including furniture and facilities.
• Sets up umbrellas, loungers, and sunbeds for guest comfort.
• Welcomes guests and provides them with towels, shade, and refreshments.
• Attends to guest requests and ensures a positive lounge experience.
• Organizes towels and maintains towel racks and boxes.
• Clears used towels, glasses, and trash throughout the day, maintaining cleanliness.
• Communicates with the Food and Beverage Department to ensure timely guest service.
• Monitors the cleanliness of the deck space, performing regular sweeps and checks.
• Enforces safety protocols and reports any incidents or damages to leadership.
• Maintains lounge chairs, towel bins, and equipment with regular cleaning.
• Ensures proper music genre and volume levels are maintained.

Skills

Customer service

English fluency

Reading/writing

Communication

POS systems

Tools

POS system

Basic computer skills

Job description

Stonebridge Hospitality Management is seeking an Executive Lounge Attendant for the JW Marriott Atlanta Downtown lounge. The role involves delivering food and beverage service, maintaining cleanliness, and ensuring guest comfort in an outdoor lounge setting in Atlanta, GA.

Candidates must have at least one year of related experience, strong customer service, and fluent English. The position is full-time, with outdoor duties and outdoor weather exposure, reporting to the Director of Front Office.