Premium Orthodontic Concierge & Treatment Liaison

Sugarbug Dental & Orthodontics; Oxnard (CA); On-site; USD 41,000 - 54,000; Full time

Benefits offered by this job

Opportunities for professional development

Collaborative team environment

Job summary

Sugarbug Dental & Orthodontics in Oxnard, CA is hiring an Orthodontic Concierge & Treatment Liaison. This role requires a blend of sales expertise and customer support abilities, aimed at delivering an outstanding patient experience from initial contact to care completion.

With over 16 years in the industry, Sugarbug values talent, empathy, and strong communication skills. The position offers a competitive annual salary ranging from $41,000 to $54,000, along with opportunities for growth and development.

Qualifications

• 2+ years of success in high-end sales, luxury hospitality, or healthcare/dental consulting.
• Exceptional interpersonal skills and ability to build relationships.
• Comfortable with advanced CRM systems and digital tools.

Responsibilities

• Welcome families and create an atmosphere of warmth and trust.
• Translate complex treatment plans into clear goals for patients.
• Design financial solutions and structure payment plans.
• Coordinate scheduling and provide ongoing support.
• Collaborate with clinical teams to ensure smooth transitions.

Skills

Sales experience

Communication

Empathy

Tech-savvy

Bilingual (English and Spanish)

Education

Bachelor’s degree (Business, Finance, Communications, or Healthcare)

Tools

CRM systems

Digital scheduling platforms

Financial tools

Job description

Sugarbug Dental & Orthodontics in Oxnard, CA is hiring an Orthodontic Concierge & Treatment Liaison. This role requires a blend of sales expertise and customer support abilities, aimed at delivering an outstanding patient experience from initial contact to care completion.

With over 16 years in the industry, Sugarbug values talent, empathy, and strong communication skills. The position offers a competitive annual salary ranging from $41,000 to $54,000, along with opportunities for growth and development.