Orthodontic Treatment Concierge & Patient Advocate

Smile Doctors; Slidell (LA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salaryplus Bonus Oppor

Medical, dental, vision and life보험

Short and long-term disabilitycoverage

401(k) plan

2 weeks paid time off in your first yr

Discounts on braces and clear aligners

Job summary

Smile Doctors by DN Orthodontics is seeking a Treatment Coordinator to educate patients on treatment options and help with financial arrangements. You’ll build rapport with families, schedule consultations, and keep treatment calendars full.

In this role, you’ll present plans, discuss payment options, follow up with potential patients, and coordinate referrals when needed. A friendly, proactive approach and strong sales skills are essential for success.

Qualifications

• Educate patients on treatment options and financial arrangements.
• Build rapport with patients and maintain relationships.
• Ability to communicate effectively and close appointments.
• Bilingual a plus, but not required.

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections.
• Understand the practice’s policy on working with financials to educate patients on their payment options.
• Work pending reports and follow up with potential patients to schedule treatment.
• Preparation for patient exams.
• Follow up with patients to set up consultations or begin treatment and keep schedules full.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Skills

Outgoing

Proactive

Verbal communication

Written communication

Empathy

Education

High school diploma

College degree preferred

Job description

Smile Doctors by DN Orthodontics is seeking a Treatment Coordinator to educate patients on treatment options and help with financial arrangements. You’ll build rapport with families, schedule consultations, and keep treatment calendars full.

In this role, you’ll present plans, discuss payment options, follow up with potential patients, and coordinate referrals when needed. A friendly, proactive approach and strong sales skills are essential for success.