Premium Member Sales Associate: High-Touch Growth

Serenity Healthcare; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

PTO and holidays

Growth and promotion potential

Job summary

Serenity Healthcare is hiring a Member Sales Associate to work on-site in Orlando, FL. You will guide clients through options, document information accurately, and drive momentum toward the next steps while delivering a premium, supportive client experience.

You will be measured against individual KPIs, handle objections with poise, and collaborate with internal teams to ensure a seamless client journey. This role offers growth potential and competitive pay.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• Track record of hitting goals or performance targets.
• Builds trust quickly and puts clients at ease.
• Handles rejection well and stays focused on outcomes.
• Strong active listening and communication.
• Manages a high volume of interactions without quality loss.
• Some leadership experience or interest in growing into a supervisor role.

Responsibilities

• Guide clients through options with a consultative approach and encourage next steps.
• Listen, ask the right questions, and document client information accurately.
• Work toward individual KPIs and contribute to team performance goals.
• Handle objections calmly and redirect to solutions while maintaining momentum.
• Coordinate handoffs between internal teams for a seamless client experience.
• Follow up with clients to keep momentum moving and prevent gaps.

Skills

Customer-facing experience

Goal achievement

Trust building

Handling rejection

Active listening

High volume management

Leadership potential

Job description

Serenity Healthcare is hiring a Member Sales Associate to work on-site in Orlando, FL. You will guide clients through options, document information accurately, and drive momentum toward the next steps while delivering a premium, supportive client experience.

You will be measured against individual KPIs, handle objections with poise, and collaborate with internal teams to ensure a seamless client journey. This role offers growth potential and competitive pay.