Premium Lounge GM: Bar, Retail & Events

Montecristo Inc.; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

PTO & holidays

Health/dental/vision

401k with match

STD/LTD/Life insurance

Career development

Employee discounts

Job summary

Montecristo Inc. in New York is seeking a General Manager to lead the lounge across bar, retail and events, delivering a premium guest experience.

You will manage day-to-day operations on the floor, drive sales and KPIs, oversee P&L, and build a high-performing team through coaching and development. The role requires a hospitality mindset, strong English communication, and occasional travel (less than 10%).

Qualifications

• Strong hospitality mindset with focus on guest experience and service quality.
• Track record of motivating and inspiring a team to meet challenges.
• Flexible and emotionally intelligent to adapt to changing conditions.
• Solid business acumen with experience managing P&L in hospitality or retail.
• Analytical and data-driven decision making with pace.
• Big-picture thinking and good judgement for the organization.
• Excellent time management and ability to handle priorities.
• Natural communicator with executive presence and relationships external to the org.
• Hands-on team player with a strong work ethic.

Responsibilities

• Drives overall sales, KPIs, and profitability for the location across bar, retail and events.
• Leads day-to-day lounge operations as a hands-on on-floor leader with high service levels.
• Ensures compliance with state and local regulations; maintains a safe environment.
• Sets a hospitality-first culture with engaged, knowledgeable team members.
• Analyzes retail trends and opportunities to boost topline sales and profitability.
• Owns full P&L; monitors expenses to meet budget objectives.
• Oversees bar and lounge operations including service flow and beverage quality.
• Recruits, trains and leads top-performing associates; coaches for performance.
• Maintains performance development processes and conducts reviews with HR input.
• Acts as brand ambassador in the Nashville Market, building local relationships.
• Maintains lounge look and feel to reflect premium experience.
• Demonstrates energetic, persistent and professional demeanor.
• Other duties as assigned by the Market Manager.

Skills

Hospitality mindset

Team motivation

Emotional intelligence

P&L management

Analytical thinking

Big-picture thinking

Time management

Executive presence

Communication skills

Education

Bachelor’s Degree

Job description

Montecristo Inc. in New York is seeking a General Manager to lead the lounge across bar, retail and events, delivering a premium guest experience.

You will manage day-to-day operations on the floor, drive sales and KPIs, oversee P&L, and build a high-performing team through coaching and development. The role requires a hospitality mindset, strong English communication, and occasional travel (less than 10%).