Automotive eSales Agent — $60k–$80k Earning Potential

Sonic Automotive, Inc.; Long Beach (CA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

The eSales Agent at Sonic Automotive, Inc. in Long Beach, CA handles customer inquiries received via the internet and delivers a premium buying experience.

You will respond promptly, enter data into the CRM, generate sales appointments and maintain accurate records to support a smooth sales process. You will work with lead management tools to assess customer preferences, track interest, and qualify opportunities while maintaining ethical standards and customer satisfaction.

Qualifications

• Respond to internet inquiries with courtesy and professionalism.
• Must be authorized to work in the USA.
• Must pass pre-employment testing including background checks and drug test.

Responsibilities

• Respond to internet inquiries with courtesy, accuracy and professionalism
• Enter customer inquiry data into the CRM
• Generate sales appointments
• Conduct phone surveys to assess customer preferences
• Utilize lead management tools
• Prepare reports and documentation on time

Skills

CRM

Lead management

Customer inquiry

Tools

CRM software

Lead management tools

Job description

The eSales Agent at Sonic Automotive, Inc. in Long Beach, CA handles customer inquiries received via the internet and delivers a premium buying experience.

You will respond promptly, enter data into the CRM, generate sales appointments and maintain accurate records to support a smooth sales process. You will work with lead management tools to assess customer preferences, track interest, and qualify opportunities while maintaining ethical standards and customer satisfaction.