Premium Community Relations & Leasing Lead

Cortland; Manassas (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Cortland is seeking a Community Relations Manager in Manassas to act as the welcoming face of the community and drive leasing and resident experience. You will partner with the onsite team, manage CRM records, and execute marketing programs to meet occupancy targets while upholding brand standards.

The role emphasizes consultative selling, organized follow-up, and delivering concierge-level service to residents, with strong collaboration with Community Management and Center of Excellence.

Qualifications

• 2+ years sales experience in a fast-paced environment.
• High school diploma required; bachelor’s degree preferred.

Responsibilities

• Lead onsite team operations and assist Community Manager in daily tasks.
• Drive occupancy and revenue through leasing goals and KPI focus.
• Nurture prospects, manage CRM records, and close leases.
• Plan resident events and manage marketing programs.

Skills

Sales experience

Customer service

Communication skills

CRM experience

Organization

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Job description

Cortland is seeking a Community Relations Manager in Manassas to act as the welcoming face of the community and drive leasing and resident experience. You will partner with the onsite team, manage CRM records, and execute marketing programs to meet occupancy targets while upholding brand standards.

The role emphasizes consultative selling, organized follow-up, and delivering concierge-level service to residents, with strong collaboration with Community Management and Center of Excellence.