Premium Cocktail Server & Guest Experience

Sandia Resort & Casino; Albuquerque (NM); On-site; USD 17,000 - 25,000; Full time

Job summary

Sandia Resort & Casino in Albuquerque, NM seeks a hospitality professional to provide exceptional service across bars and restaurants. You will take and deliver drink and food orders, ensure guest satisfaction, and maintain compliance with alcohol service guidelines.

Role emphasizes teamwork, attention to detail, and upselling premium beverages while upholding health and safety standards. Requires standing for long periods and weekend availability.

Qualifications

• Strong understanding of beverage offerings (cocktails, spirits, wines, beers).
• Customer-focused approach to anticipate and fulfill guest needs.
• Knowledge of local regulations governing alcohol service and responsible serving practices.

Responsibilities

• Greets guests and takes/records drink orders via POS.
• Serve food items as required and maintain cleanliness of service areas.
• Monitor customers for intoxication and escalate to supervisor as needed.
• Collaborate with bartenders/servers/hosts to ensure seamless guest experience.

Skills

Beverage knowledge

Guest service

Cash handling

POS knowledge

Tools

Point-Of‑Sale (POS)

Job description

Sandia Resort & Casino in Albuquerque, NM seeks a hospitality professional to provide exceptional service across bars and restaurants. You will take and deliver drink and food orders, ensure guest satisfaction, and maintain compliance with alcohol service guidelines.

Role emphasizes teamwork, attention to detail, and upselling premium beverages while upholding health and safety standards. Requires standing for long periods and weekend availability.