Premium Client Experience Host - Luxury Jewelry Showroom

Watches of Switzerland Group PLC; Edina (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

A luxury jewelry company in Edina, Minnesota is seeking a Client Experience Host to ensure a World Class Client Experience for all clients. This entry-level, full-time role requires exceptional communication and interpersonal skills, a professional approach, and the ability to build excellent relationships with clients. The Host will engage clients, manage their experiences, and support the showroom operations while maintaining high standards of hospitality.

Qualifications

• Jewelry/watch product knowledge preferred.
• Experience with hospitality strongly preferred.

Responsibilities

• Ensure delivery of a World Class Client Experience.
• Support all aspects of hospitality within the showroom.
• Maintain all showroom housekeeping standards.
• Probe clients to discover likes and dislikes.

Skills

Exceptional communication and interpersonal skills

Ability to build excellent working relationships with clients

Understanding of World Class Customer Experience

Basic selling skills techniques

Experience of working within a high performing team

IT literate

Flexible/adaptable to change

Confidentiality at the highest level

A professional approach at all times

Excellent organisational skills

Able to multitask

Job description

A luxury jewelry company in Edina, Minnesota is seeking a Client Experience Host to ensure a World Class Client Experience for all clients. This entry-level, full-time role requires exceptional communication and interpersonal skills, a professional approach, and the ability to build excellent relationships with clients. The Host will engage clients, manage their experiences, and support the showroom operations while maintaining high standards of hospitality.