Premium Client Advisor — Sales & Service

Serenity Healthcare; San Antonio (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical/dental/vision coverage (90%+)

401(k) retirement plan

PTO and paid holidays

Growth potential

Job summary

Serenity Healthcare in San Antonio, TX, seeks a Member Sales Associate for a full-time, on-site role. You will guide clients through options with a consultative approach, document information accurately, and work toward personal and team KPIs while handling high volumes with composure.

Applicants with 2+ years of premium customer service and a track record of meeting goals will thrive. Growth potential exists as the team expands, with strong support and collaboration across internal teams.

Qualifications

• 2+ years in a customer-facing role, preferably in hospitality or retail.
• Proven track record of meeting or exceeding goals.
• Strong trust-building and interpersonal skills.
• Excellent listening and communication abilities.
• Ability to handle high volume interactions while maintaining quality.
• Leadership interest or experience encouraged.

Responsibilities

• Guide clients through options with a consultative approach.
• Document client information accurately and thoroughly.
• Work toward individual KPIs and contribute to team goals.
• Handle objections with composure and redirect to solutions.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to maintain momentum.

Skills

Customer facing

Goal oriented

Active listening

Resilience

Communication

Leadership potential

Job description

Serenity Healthcare in San Antonio, TX, seeks a Member Sales Associate for a full-time, on-site role. You will guide clients through options with a consultative approach, document information accurately, and work toward personal and team KPIs while handling high volumes with composure.

Applicants with 2+ years of premium customer service and a track record of meeting goals will thrive. Growth potential exists as the team expands, with strong support and collaboration across internal teams.