Premium Cinema Guest Experience Cast Member

Cinépolis USA; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Milestone gifts

Job summary

Cinépolis USA is seeking Cast Members to deliver exceptional guest service across Concierge, Concessions, Running, Cleaning and Usher roles in our theaters. You’ll greet guests, handle concessions, operate POS terminals, maintain clean public areas and support opening, mid, and closing procedures.

This role requires strong teamwork, accuracy with cash handling and the ability to work in a high-volume cinema environment.

Qualifications

• Proficient guest service and communication.
• Capable of handling cash accurately and making change.
• Able to work in a high-volume cinema environment.
• Flexible with hours including weekends and holidays.

Responsibilities

• Provide guest service in Concierge, Concessions, Running, Cleaning, and Usher areas.
• Prepare concessions, cashier, and maintain stock levels.
• Greet guests and operate point-of-sale terminals.
• Ensure cleanliness of concessions, box office, lobby and restrooms.
• Follow opening/closing procedures and company policies.
• Assist with crowd control and seating as needed.

Skills

Guest service

Cash handling

Teamwork

Communication

Multi-tasking

Job description

Cinépolis USA is seeking Cast Members to deliver exceptional guest service across Concierge, Concessions, Running, Cleaning and Usher roles in our theaters. You’ll greet guests, handle concessions, operate POS terminals, maintain clean public areas and support opening, mid, and closing procedures.

This role requires strong teamwork, accuracy with cash handling and the ability to work in a high-volume cinema environment.