Guest Experience Cast – Luxury Cinemas

Cinépolis; Gaithersburg (MD); On-site; USD 21,000 - 27,000; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Pet Insurance

Travel Insurance

Paid Time Off

Holiday Pay

Sick Pay

401k

Job summary

Cinépolis USA is hiring a Cast Member for our theater locations. You’ll deliver great guest service across concessions, concierge, running and usher duties while maintaining cleanliness and accuracy at the point of sale.

This non-exempt role offers a base pay of $15.50–$19.50 per hour with eligibility for bonuses for bonus-eligible positions. Flexible hours, team discounts and opportunities to grow within Cinépolis are included.

Qualifications

• Proficient guest service and follow-up skills.
• Able to communicate clearly with guests and staff.
• Comfortable handling cash transactions.
• Ability to work in a fast-paced, high-volume setting.
• Flexible hours including holidays and weekends.

Responsibilities

• Provide guest service across concessions, concierge, running, cleaning and usher areas.
• Handle concessions, cashiering and stock management.
• Greet guests, take orders, operate POS and give accurate change.
• Maintain cleanliness of all areas: concessions, box office, lobby and restrooms.
• Enforce policies, assist with opening/closing procedures and guest issues.

Skills

Guest service

Communication

Cash handling

Teamwork

Multitasking

Job description

Cinépolis USA is hiring a Cast Member for our theater locations. You’ll deliver great guest service across concessions, concierge, running and usher duties while maintaining cleanliness and accuracy at the point of sale.

This non-exempt role offers a base pay of $15.50–$19.50 per hour with eligibility for bonuses for bonus-eligible positions. Flexible hours, team discounts and opportunities to grow within Cinépolis are included.