Premium Cigar Sales Associate — Brand Ambassador

Casa de Montecristo; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Casa de Montecristo in New York, NY seeks a Sales Associate to cultivate guest relationships and deliver operational excellence as part of a high-performing team.

You will provide world-class service in the humidor and lounges, demonstrate product knowledge, meet sales and KPI goals, and support store operations while adhering to SOPs and safety standards. Flexibility for nights, weekends, and holidays is required; prior retail or service experience is valued, cigars knowledge a plus.

Responsibilities

• Provide world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills.
• Build relationships with customers and communicate product features, benefits, and promotions.
• Drive results and cooperate with the team to exceed sales and KPI goals.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assist in store operations and execute corporate initiatives efficiently.
• Follow all policies, SOPs, and local regulations; maintain brand image and a safe environment.

Job description

Casa de Montecristo in New York, NY seeks a Sales Associate to cultivate guest relationships and deliver operational excellence as part of a high-performing team.

You will provide world-class service in the humidor and lounges, demonstrate product knowledge, meet sales and KPI goals, and support store operations while adhering to SOPs and safety standards. Flexibility for nights, weekends, and holidays is required; prior retail or service experience is valued, cigars knowledge a plus.