Premium Chocolate Experience Advisor

Lindt & Sprüngli (USA) Inc.; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus potential

Background check

Drug screening

Job summary

Lindt & Sprüngli (USA) Inc. is hiring a Chocolate Advisor to create a premium in-store experience for customers across Lindt Chocolate Shops in the United States.

The role emphasizes superior customer service, product knowledge, and achievement of sales goals while upholding store standards. The position requires availability evenings, weekends and holidays, and involves lifting up to 50 pounds and standing for long periods.

Qualifications

• Ability to interact positively with customers.
• Basic math and/or accounting skills.
• Ability to take direction and execute work effectively.

Responsibilities

• Sales: contribute to store sales goals with high-level customer service and product knowledge.
• Meet or exceed individual sales goals and KPIs.
• Maintain Lindt standards in dress, up-selling, and selling focus.
• Promote marketing programs and use resources to optimize selling activity.
• Escalate customer/product issues to management promptly.

Skills

Customer interaction

Math/Accounting

Direction & execution

Education

High School Diploma

Job description

Lindt & Sprüngli (USA) Inc. is hiring a Chocolate Advisor to create a premium in-store experience for customers across Lindt Chocolate Shops in the United States.

The role emphasizes superior customer service, product knowledge, and achievement of sales goals while upholding store standards. The position requires availability evenings, weekends and holidays, and involves lifting up to 50 pounds and standing for long periods.