Premium Chocolate Experience Specialist

Lindt & Sprüngli (USA) Inc.; Kittery (ME); On-site; USD 21,000 - 23,000; Full time

Job summary

Lindt & Sprüngli (USA) Inc. seeks a Chocolate Advisor to deliver a premium in-store experience for customers in our Lindt Shop. You will apply product knowledge, suggestive selling and friendly service to meet weekly and daily sales goals while upholding brand standards.

Ideal candidates are customer-focused, able to lift up to 50 pounds, and available to work nights, weekends and holidays. Prior retail experience is preferred. High school diploma or equivalent required.

Qualifications

• Ability to interact positively with customers.
• Basic math and/or accounting skills.
• Ability to take direction and execute work effectively.
• Prior retail experience, preferably in a specialty retail environment.
• Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds.

Responsibilities

• Provide excellent customer service with product knowledge and Lindt selling skills.
• Consistently meet or exceed sales goals and participate in marketing programs.
• Restock shelves, monitor date codes and pricing, and maintain store cleanliness.
• Handle cash management and POS responsibilities in accordance with policies.
• Elevate customer or product issues to management in a timely, professional manner.

Skills

Customer interaction

Basic math

Direction following

Retail experience

Education

High school diploma or equivalent

Job description

Lindt & Sprüngli (USA) Inc. seeks a Chocolate Advisor to deliver a premium in-store experience for customers in our Lindt Shop. You will apply product knowledge, suggestive selling and friendly service to meet weekly and daily sales goals while upholding brand standards.

Ideal candidates are customer-focused, able to lift up to 50 pounds, and available to work nights, weekends and holidays. Prior retail experience is preferred. High school diploma or equivalent required.