Premium Café Server & Guest Experience

Paylocity; Philadelphia (Philadelphia County); On-site; USD 30,000 - 42,000; Full time

Job summary

Bluestone Lane is seeking a Server for its cafe to deliver exceptional hospitality to locals and maximize sales through thoughtful service. You will educate guests on menu items, upsell where appropriate, and ensure orders are accurate and timely.

The role requires a friendly, energetic demeanor, the ability to work in a fast-paced cafe environment, and a commitment to maintaining high standards of cleanliness and guest satisfaction.

Qualifications

• 1+ years of experience as a server or in sales.
• Minimum one-year experience in a customer service/food industry environment.
• DOH accredited or Safeserve Certified preferred.
• Passion for providing great service & making others happy.
• Strong interpersonal and communication skills with ability to build relationships.
• Team player with proven experience working on a team.
• Ability to work in a high-stress, fast-paced environment.
• Stand for extended periods and lift to 40lbs.

Responsibilities

• Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language.
• Attends to locals in a manner consistent with the Bluestone Lane Steps of Service.
• Maintains an organized and hygienic working environment, cleans routinely and restocks items.
• Service tables with focus on upselling food & beverage and refilling beverages.
• Knowledge of menu to educate and excite locals.
• Work with back of house to ensure quick, accurate order placement.

Skills

Experience as server or sales

Customer service

Interpersonal & communication

Team player

High-stress environment

Stand for long periods and lift 40lbs

Education

DOH accredited or Safeserve Certified

Job description

Bluestone Lane is seeking a Server for its cafe to deliver exceptional hospitality to locals and maximize sales through thoughtful service. You will educate guests on menu items, upsell where appropriate, and ensure orders are accurate and timely.

The role requires a friendly, energetic demeanor, the ability to work in a fast-paced cafe environment, and a commitment to maintaining high standards of cleanliness and guest satisfaction.