Premium Billing & Revenue Specialist

CVS Health Corporation; Franklin (VA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

CVS Health Corporation in Franklin, TN is seeking a Billing Operations Associate to assist with processing, insurance verification, revenue cycle management, compliance and documentation, and top-notch customer service. This role focuses on accurate premium billing, data monitoring, and cross-functional collaboration.

Responsibilities include handling premium payments, documenting processes, generating billing reports, and supporting underwriting, finance, and service teams while maintaining

Qualifications

• 1+ Customer service experience.
• 1+ years working with Microsoft Office Suite - Intermediate to Advanced level.
• Must be able to work in Franklin TN office Tuesday- Thursday.

Responsibilities

• Performs billing operations for premium payments.
• Documents billing processes to streamline operations.
• Monitors billing data and trends and escalates issues.
• Provides support to customers and internal stakeholders on billing inquiries.
• Communicates with brokers and third-party administrators to resolve payment discrepancies.
• Drafts billing reports and analyses for management.
• Assists underwriting, finance, and customer service with billing data.
• Participates in performance feedback and development processes.
• Keeps up with industry trends in premium billing operations.

Skills

Customer service

Billing operations

Microsoft Office Suite

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

CVS Health Corporation in Franklin, TN is seeking a Billing Operations Associate to assist with processing, insurance verification, revenue cycle management, compliance and documentation, and top-notch customer service. This role focuses on accurate premium billing, data monitoring, and cross-functional collaboration.

Responsibilities include handling premium payments, documenting processes, generating billing reports, and supporting underwriting, finance, and service teams while maintaining