Premium Automotive Service Advisor | CSI Leader

Executive Honda - Wallingford; North Haven (CT); Sur place; USD 60 000 - 120 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Professional development opportunities

Résumé du poste

Executive Volkswagen in North Haven, CT, seeks an energetic Automotive Service Advisor to deliver a premium guest experience. You will advise customers on repairs, coordinate with the service team, and maintain thorough service records.

The role emphasizes CSI, clear communication, and building lasting client relationships. We offer a stable environment with long-tenured staff and a comprehensive benefits package.

Qualifications

• 1+ year of Service Advisor experience in the automotive industry.
• Proven track record of delivering customer satisfaction (CSI) ratings.
• Strong interpersonal and communication skills.
• Organizational skills to multitask in a fast-paced environment.
• Familiarity with Jeep and Nissan service processes is a plus.

Responsabilités

• Provide exceptional service experience for all customers, ensuring complete satisfaction (CSI).
• Advise customers on necessary repairs and services, communicating clearly and effectively.
• Build strong relationships with clients, ensuring repeat business and referrals.
• Coordinate with the service team to ensure timely and accurate service.
• Maintain detailed customer records and service reports.

Connaissances

Service Advisor

Customer service

CSI

Communication

Multitasking

Description du poste

Executive Volkswagen in North Haven, CT, seeks an energetic Automotive Service Advisor to deliver a premium guest experience. You will advise customers on repairs, coordinate with the service team, and maintain thorough service records.

The role emphasizes CSI, clear communication, and building lasting client relationships. We offer a stable environment with long-tenured staff and a comprehensive benefits package.