Premium Auto Service Advisor – Growth & Impact

Murgado Automotive Group; Lake Barrington (IL); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunities

Healthcare benefits

Retirement plans

Training and development

Flexible scheduling

Access to advanced tools

Job summary

Mercedes-Benz of Barrington, part of the Murgado Automotive Group, seeks a dedicated Automotive Service Advisor in Barrington, IL. You will greet customers, assess issues, and explain needed services while coordinating appointments and maintaining records.

Join a premier luxury dealership offering competitive pay with potential commissions, comprehensive benefits, and ongoing training in a fast-paced, high-end service environment.

Qualifications

• Previous experience as an Automotive Service Advisor or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Knowledge of automotive service and repair procedures.
• Ability to thrive in a fast-paced environment and work effectively under pressure.
• Proficiency in computer systems and automotive service software.

Responsibilities

• Greet customers and provide a warm welcome to the service department.
• Listen to customer concerns and accurately diagnose automotive issues.
• Provide detailed explanations of recommended services and repairs.
• Coordinate service appointments and communicate with customers throughout the service process.
• Generate service estimates and obtain necessary approvals from customers.
• Maintain accurate records of service transactions and customer interactions.
• Ensure customer satisfaction by delivering high-quality service in a timely manner.

Skills

Customer service

Communication

Problem solving

Attention to detail

Working under pressure

Tools

Automotive software

Computer systems

Job description

Mercedes-Benz of Barrington, part of the Murgado Automotive Group, seeks a dedicated Automotive Service Advisor in Barrington, IL. You will greet customers, assess issues, and explain needed services while coordinating appointments and maintaining records.

Join a premier luxury dealership offering competitive pay with potential commissions, comprehensive benefits, and ongoing training in a fast-paced, high-end service environment.